Help & Information – AX Paris

Help & Information

Shopping with AX Paris is easy and secure. Our transactions are taken by HSBC secure gateway and we have a valid SSL security certificate which can be checked by clicking the icon below.

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Payment Options

We accept Amazon Pay, AMEX, Apple Pay, Google Pay, MasterCard, PayPal, Shopify Pay and VISA.

Your credit card will only be charged once the goods have been dispatched to the delivery address. We will email you to confirm dispatch.

All prices are inclusive of VAT (where applicable) at the rate appropriate to the country of receipt, where within the EU, and are correct at the time of entering the information on to the system. The total cost of the order is the price of the products ordered plus the delivery charge.

Credit Card Validation

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the check-out stage.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure set out in our privacy policy. (View the privacy policy).

Prices and Discounts

Prices are subject to change without prior notice. 

Customer Services

For all website customer service queries please email enquiries@axparis.com.